Application Performance Management

Charles Rich

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Elasticity – Have You Overlooked Its Importance to APM?

Customers want a no-pain, no-problem experience at the checkout stand or internet shopping cart

When it comes to business, no one outside IT cares about how you deliver consistent, dependable service — as long as you do it…and do it inexpensively.  Customers want a no-pain, no-problem experience at the checkout stand or internet shopping cart. The business wants to prevent customer attrition and order fallout by keeping them happy.  They also need to be able  grow without the expansion revealing inadequacies in the IT enterprise.

Elasticity!Application performance monitoring (APM) is a recognized solution for keeping the pain of growth to a minimum and for identifying problems before they impact end users. Accomplishing this before users are impacted keeps the costs down.  When your APM solution is also elastic, it can fulfill these roles even more effectively.

Demand on the applications that support a business grows and shrinks depending on multiple factors. Every store knows that sales increase at certain hours of the day, for example. It’s also normal for sales volumes to be higher on weekends. And of course, there’s Black Friday, which was the biggest sales day of 2010. And even though Cyber Monday is somewhat of a marketing ploy, eCommerce retailers can usually expect increased sales if the public perceives that the deals are good enough.  Policy as implemented within the APM solution should accommodate this.

What does elasticity have to do with all this? More volume means a higher demand for real-time application load monitoring. The business can’t afford to have transactions fail to execute just because the speed and volume has increased. If the APM solution isn’t scalable, at some point it will fail to do the job it is put there to do—ensure applications are available and business impacting application failures are pre-empted and prevented.

AutoPilot for Cloud is the logical way to go when it comes to elasticity. Just as IT doesn’t have to purchase additional hardware and software to handle increased transaction volumes in cloud environments, AutoPilot for Cloud provisions each application it monitors with the resources necessary to ensure all the dependencies between transactions and the status of service remains constant.

It doesn’t matter which applications are in higher demand, AutoPilot for Cloud handles increased volumes automatically, scaling to the largest environments as demand rises using its built-in elastic grid.  The grid provides both high availability and elastic growth. This consistent visibility ensures that IT can still identify every dependency and every shift away from normal business execution.

Elasticity in application performance management is something that is necessary, now. Don’t let the penalty for success and its resultant high transaction load lead to an inability to keep up with your monitoring system.   Stay protected.  Is it time to review your choice in APM solutions?

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More Stories By Charles Rich

Charles Rich is Vice President of Product Management at Nastel Technologies, a provider of middleware-centric application performance monitoring for mission-critical applications from the datacenter to the cloud. He is a software product management professional who brings over 27 years of technical hands-on experience working with large-scale customers to meet their application and systems management requirements.