What Does Your IT Department Fear This Holiday Season?
Children and even older folks can live in fear of Halloween ghouls, ghosts,
goblins, witches and warlocks. To most of us, it seems a little irrational.
It’s all just make-believe right? Yet, it’s a major Hollywood industry to
turn out movies that scare your shoes off, especially at this time of year.
They’ve learned there’s money in keeping the public at least a little
suspicious that all these things are real.
Unfortunately for IT departments, there’s nothing profitable in the ghouls
and ghosts that haunt their systems. They aren’t make-believe. They are
very real fears.
Business won’t materialize because orders aren’t going through when the
customer tries to conclude an order. Yet, no one knows this is happening
until someone calls saying, “Where’s my order?” Business critical
orders aren’t processed becaus... (more)
CIOs are under extraordinary pressure from their boards to better manage
competitive pressures, accomplish sustainable cost reduction, and meet
regulatory compliance standards. While they often look to their Information
Technology (IT) organizations to deliver on these requirements, IT itself
isn't always sure just how it will get this done. But, there are approaches
to effectively responding to this set of challenges - Application Performance
Monitoring (APM) is one of these. IT can utilize APM to proactively resolve
application performance situations before there is significant... (more)
Your day is going great. Traffic was light, coffee is good this morning and
the application release that you’ve been working on forever is being
released today. One more acceptance test run and it’s a go! Life is
good….. until the call from server support. During final testing, the
application started hoarding resources, otherwise known as a leak. Abnormal
usage continues to rise. Support had no idea that there was a problem. The
server has failed. Everyone from the CIO to the guy in the mailroom is in a
panic. This has happened more times than anyone wants to admit.
In mos... (more)
Sitting in traffic the other day reminded me of a stock trading company that
gets millions of system alerts a day. Millions!!! Do they all need
attention? Only some? How can you know without viewing them all? There
is no way to personally handle such an enormous amount of alerts. To have
someone sit and look through millions of messages a day and determine how
critical the alert is or the validity of the alert is just impossible.
Then, a car went by in the Carpool Lane.
It occurred to me, that a business system is much like the carpool lane.
The carpool lane allows vehicle... (more)
*&%#* The system is running slow again! Now what? Is there a space hog
application sucking up all my resources? Did we just crash? No, must not
say that word...must not say that word... ...still running, just
sloooowly. I wonder if anything new has been installed… Nice if they told
me. I overheard that something new might have been installed last week.
Could there be a memory leak? Are they checking for one? Are they looking
in the right place? Hide and seek with a leak is NO fun. How many times
have you sat staring at your monitor until your eyes burn and blur, trying t... (more)