Application Performance Management

Charles Rich

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Top Stories by Charles Rich

What Does Your IT Department Fear This Holiday Season? Children and even older folks can live in fear of Halloween ghouls, ghosts, goblins, witches and warlocks.  To most of us, it seems a little irrational. It’s all just make-believe right? Yet, it’s a major Hollywood industry to turn out movies that scare your shoes off, especially at this time of year. They’ve learned there’s money in keeping the public at least a little suspicious that all these things are real. Unfortunately for IT departments, there’s nothing profitable in the ghouls and ghosts that haunt their systems.  They aren’t make-believe. They are very real fears. Business won’t materialize because orders aren’t going through when the customer tries to conclude an order. Yet, no one knows this is happening until someone calls saying, “Where’s my order?” Business critical orders aren’t processed becaus... (more)

Application Performance Monitoring Checklist for Your CIO

CIOs are under extraordinary pressure from their boards to better manage competitive pressures, accomplish sustainable cost reduction, and meet regulatory compliance standards. While they often look to their Information Technology (IT) organizations to deliver on these requirements, IT itself isn't always sure just how it will get this done. But, there are approaches to effectively responding to this set of challenges - Application Performance Monitoring (APM) is one of these. IT can utilize APM to proactively resolve application performance situations before there is significant... (more)

How a “Momentum Oscillator” Helps with Performance Monitoring

Your day is going great.  Traffic was light, coffee is good this morning and the application release that you’ve been working on forever is being released today. One more acceptance test run and it’s a go!  Life is good….. until the call from server support. During final testing, the application started hoarding resources, otherwise known as a leak. Abnormal usage continues to rise.  Support had no idea that there was a problem. The server has failed.  Everyone from the CIO to the guy in the mailroom is in a panic.  This has happened more times than anyone wants to admit. In mos... (more)

Life in the Slow Lane and Buried Under Event Big Data

Sitting in traffic the other day reminded me of a stock trading company that gets millions of system alerts a day.  Millions!!!  Do they all need attention?  Only some?  How can you know without viewing them all?  There is no way to personally handle such an enormous amount of alerts.  To have someone sit and look through millions of messages a day and determine how critical the alert is or the validity of the alert is just impossible. Then, a car went by in the Carpool Lane. It occurred to me, that a business system is much like the carpool lane.  The carpool lane allows vehicle... (more)

Where Is Your Focus for Memory Leak Detection?

*&%#* The system is running slow again!  Now what? Is there a space hog application sucking up all my resources?  Did we just crash? No, must not say that word...must not say that word...  ...still running, just sloooowly.  I wonder if anything new has been installed… Nice if they told me. I overheard that something new might have been installed  last week.  Could there be a memory leak?  Are they checking for one?  Are they looking in the right place? Hide and seek with a leak is NO fun.  How many times have you sat staring at your monitor until your eyes burn and blur, trying t... (more)